Terms & Conditions

Please read the following terms and conditions very carefully because you are using services are subject to your acceptance of and compliance with the following terms and conditions. 


Accessing or using this website agree to be bound by these Terms of Usage and to any additional guidelines, restrictions, or rules that may be posted in connection with specific sections or services of this Site. All such additional posted guidelines, restrictions, or rules are hereby incorporated by reference into these Terms of Use.

You also agree that we may provide all legal communications and notices to you electronically by posting them on our website or, at our election, by sending an e-mail to the e-mail address you provided to us when you registered at our website. You may withdraw your consent to receive communications from us electronically by contacting customer care. However, if you withdraw your consent to receive our communications electronically, you must discontinue your use of your account.

All the terms and conditions or any transactions occurring online at Koolzprint.com are subject to the laws of New Delhi, India. Koolzprint is not responsible for the delay or damages resulting from Machinery Breakdown, Acts of God, and from other actions, both governmental and otherwise, including but not limited to war, riot, seizure, and embargo. The tools available on Koolzprint to customized documents are the property of Koolzprint only. The users are only been given an access to use the same. The users shall not misuse the same in any manner. The terms and conditions shall in all respects be governed by jurisdiction of the Courts of New Delhi, India.

All orders are subject to acceptance by Koolzprint. We reserve the right to reject any order at any time without any recourse. We also reserve the right to change the price at any time even after we receive the order subject to prior intimation.


Returns:

Due to the nature of the product, no returns can be made once the order is processed. Any claims for defects, damages, or shortages must be made in writing within two (2) business days after receipt of the merchandise. We will make sure of replacement of those orders that were processed incorrectly. The replacement of the order will take place only after the receipt of returned merchandise and new same product will be shipped within 7 - 10 working days. We will not replace the order if it is determined by us that the order was misused or mishandle by the buyer or part of the order was used by the buyer and part of the order is being returned.


Processing Order:

Koolzprint start processing of orders after successful acceptance of payments with all proper information from Payment gateway service provider atom technologies limited used for any transaction from websites. In sufficient information or non-receivable payment not allow to start production.


Shipment:

Koolzprint will arrange professional and reputed carrier for shipping all ready to ship products. Koolzprint will not be responsible for the delay in delivery, loss or damage of the order while the order is with the shipping carrier.


Liability:

Koolzprint will not be liable in contract or in tort (including negligence) to the customer for incidental or consequential damages, arising out of or resulting from anybody’s performance or nonperformance of our obligations. Koolzprint shall not be liable to anyone for any kind of financial losses, cost, expenses, damages or other economic damages. The Buyer agrees that the Buyer will not hold Koolzprint responsible for any and all loss, cost, expense, and damages (including legal costs) on account of any and all manner of claims, demands, actions, and proceedings that may be instituted against Koolzprint and its affiliated company(s) on grounds alleging that the said work violates any copyrights, trademarks, service marks, or is scandalous, or invades any person's right to privacy or other personal rights.


Cancellations:

Make sure your order is properly checked  before submission, because no cancellation initiated on any confirmed order. 
Non receipt of Payment will automatically cancel the order.


Refunds:

There is no option to return orders as the product is customized for your specific needs and designs, and are non-usable any more for any other person.

But in case of Manufacturing defect, or different product delivered, Koolzprint would be take all responsibility to correcting the same for you. Please inform us within 24 hour of receiving the product at support@koolzprint.com or call at 011-40421810 with order details information

For any other queries, all you need is to call at 011-40421810 or you can drop an email at support@koolzprint.com